Legal
Effective date: January 1, 2026 · Last updated: May 26, 2026
By accessing or using the Pacta Legal AI platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
These Terms constitute a binding legal agreement between you (or your organization) and Pacta LLC, an Indiana limited liability company ("Pacta," "we," "us," or "our"). If you do not agree to these Terms, do not use the Service.
Pacta is an AI-assisted software platform for staffing companies, contingent labor providers, and multi-state employers. Pacta provides software. It is not a law firm and does not provide legal services. The Service includes two product lines:
Contract Review (CLM):
Compliance Suite:
Where the Service offers attorney involvement, such as attorney review of a generated document or an attorney-conducted compliance audit, that legal work is performed by JPG Law (or another licensed attorney you choose) under a separate engagement and fee. It is not part of the Service and is not governed by these Terms. You cannot engage Pacta to provide legal advice, to act as your counsel, or to conduct an audit for you. See Section 3.
Pacta is a software tool, not a law firm, and does not provide legal advice. The output of the Service, including AI-generated redlines, memos, handbooks, workforce documents, and compliance-audit results, consists of drafts and informational materials. They are not legal opinions, do not constitute legal advice, and do not create an attorney-client relationship with Pacta.
We encourage you to have a licensed attorney review your documents before you rely on them, and the self-serve Service is designed to remind you of this at each step. You are responsible for any decision to use the Service's output without attorney review.
If you would like attorney involvement, such as attorney review of a generated document or an attorney-conducted compliance audit, Pacta can refer you to JPG Law. Any such work is a separate engagement, directly between you and the attorney, under that attorney's own terms and fees. It is not provided by Pacta and is not governed by these Terms.
Pacta LLC accepts no liability for errors, omissions, or inadequacies in the Service's output that is used without attorney review.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at pacta@pactalegal.ai of any unauthorized use of your account.
You may not share account credentials across organizations or with individuals who have not agreed to these Terms. Multi-tenant deployments must ensure each end-user has agreed to these Terms.
You agree not to use the Service to:
You retain ownership of all contracts, documents, and data you upload or process through the Service ("Customer Data"). By using the Service, you grant Pacta a limited, non-exclusive license to process Customer Data solely to provide the Service to you.
We do not use Customer Data to train AI models. We do not sell Customer Data to third parties. See our Privacy Policy for full details on how we handle your data.
You represent and warrant that you have all necessary rights and authorizations to submit Customer Data to the Service, including any third-party contracts received from counterparties.
The Service integrates with third-party platforms including Google Workspace (Gmail), Anthropic (AI processing), Stripe (payment processing), and DocuSign (electronic signatures). Your use of those integrations is also subject to the respective third-party terms of service. Pacta is not responsible for the availability, accuracy, or actions of third-party services.
DocuSign: The Pacta integration connects to your existing DocuSign account. A separate DocuSign subscription is required. Pacta does not store DocuSign credentials beyond what is necessary to authenticate the integration.
Fees are as described at the point of purchase. All fees are in USD. The Service includes one-time purchases (such as a generated handbook or document) and recurring subscriptions (such as Pacta Current and the Pacta Audit software).
All sales are final. We do not offer refunds. If a document delivered through the Service contains a drafting defect, contact us at pacta@pactalegal.ai and we will correct the defect; if we are unable to correct it, we will refund the amount you paid for that document. This is your sole and exclusive remedy for a defective deliverable.
Subscriptions renew automatically at the end of each billing period (monthly or annual) until you cancel. Before each renewal, we will send a renewal notice to the email address on your account. You may cancel at any time; your access continues through the end of the period you have already paid for, and partial periods are not refunded.
We reserve the right to change pricing with 30 days' written notice. A price change does not apply to an active annual subscription until its next renewal.
Attorney services obtained through a referral to JPG Law are billed separately by that attorney and are not covered by this Section.
The Service, including all software, AI models, prompts, calibration logic, user interface, and documentation, is the proprietary property of Pacta LLC and is protected by applicable intellectual property laws. These Terms do not grant you any rights to Pacta's intellectual property beyond the limited license to use the Service as described herein.
You retain all intellectual property rights in your Customer Data. AI-generated output (redlines, memos, draft emails) produced from your Customer Data is owned by you, subject to the limitations in Section 3.
Each party agrees to keep confidential the other party's non-public, proprietary information disclosed in connection with the Service, and to use such information only for purposes of these Terms. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
Pacta treats all Customer Data as confidential. We implement reasonable technical and organizational security measures to protect your data. See our Privacy Policy for details.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PACTA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
PACTA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR LEGAL MATTER.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PACTA'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE FEES PAID BY YOU IN THE THREE MONTHS PRECEDING THE CLAIM.
IN NO EVENT SHALL PACTA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU IN FULL.
You agree to indemnify, defend, and hold harmless Pacta LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) Customer Data; (c) your violation of these Terms; or (d) your violation of any third party's rights.
These Terms remain in effect while you use the Service. Either party may terminate at any time. Upon termination, your access to the Service will cease. Pacta will retain Customer Data for 30 days after termination, during which time you may request an export. After 30 days, Customer Data will be deleted.
Sections 3, 6, 9, 10, 11, 12, 13, and 15 survive termination.
These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in Marion County, Indiana, under the commercial arbitration rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
Questions about these Terms? Contact us at pacta@pactalegal.ai or write to:
Pacta LLC
c/o JPG Law
Indiana