Legal
Effective date: January 1, 2026 · Last updated: May 21, 2026
By accessing or using the Pacta Legal AI platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
These Terms constitute a binding legal agreement between you (or your organization) and Pacta LLC, an Indiana limited liability company ("Pacta," "we," "us," or "our"). If you do not agree to these Terms, do not use the Service.
Pacta is an AI-assisted contract lifecycle management platform designed for staffing legal departments and law firms. The Service includes:
Pacta is a legal productivity tool, not a law firm, and does not provide legal advice. The AI-generated redlines, memos, and analysis produced by the Service are drafts intended to assist qualified legal counsel — they are not legal opinions and do not constitute the practice of law.
All output of the Service must be reviewed and approved by a licensed attorney before use. The attorney of record remains solely responsible for the legal work product sent to any counterparty. Pacta LLC accepts no liability for errors, omissions, or inadequacies in AI-generated output that is used without attorney review.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at pacta@pactalegal.ai of any unauthorized use of your account.
You may not share account credentials across organizations or with individuals who have not agreed to these Terms. Multi-tenant deployments must ensure each end-user has agreed to these Terms.
You agree not to use the Service to:
You retain ownership of all contracts, documents, and data you upload or process through the Service ("Customer Data"). By using the Service, you grant Pacta a limited, non-exclusive license to process Customer Data solely to provide the Service to you.
We do not use Customer Data to train AI models. We do not sell Customer Data to third parties. See our Privacy Policy for full details on how we handle your data.
You represent and warrant that you have all necessary rights and authorizations to submit Customer Data to the Service, including any third-party contracts received from counterparties.
The Service integrates with third-party platforms including Google Workspace (Gmail), Anthropic (AI processing), and DocuSign (electronic signatures). Your use of those integrations is also subject to the respective third-party terms of service. Pacta is not responsible for the availability, accuracy, or actions of third-party services.
DocuSign: The Pacta integration connects to your existing DocuSign account. A separate DocuSign subscription is required. Pacta does not store DocuSign credentials beyond what is necessary to authenticate the integration.
Subscription fees are as described on the Pricing page at the time of your subscription. All fees are in USD. Annual plans are billed as a single upfront payment. Monthly plans are billed on a recurring monthly basis.
We offer a 30-day money-back guarantee on all plans. If you cancel within 30 days of your initial subscription and request a refund, we will refund your payment in full. After 30 days, fees are non-refundable except where required by law.
We reserve the right to change pricing with 30 days' written notice. Price changes do not apply to active annual subscriptions until renewal.
The Service, including all software, AI models, prompts, calibration logic, user interface, and documentation, is the proprietary property of Pacta LLC and is protected by applicable intellectual property laws. These Terms do not grant you any rights to Pacta's intellectual property beyond the limited license to use the Service as described herein.
You retain all intellectual property rights in your Customer Data. AI-generated output (redlines, memos, draft emails) produced from your Customer Data is owned by you, subject to the limitations in Section 3.
Each party agrees to keep confidential the other party's non-public, proprietary information disclosed in connection with the Service, and to use such information only for purposes of these Terms. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.
Pacta treats all Customer Data as confidential. We implement reasonable technical and organizational security measures to protect your data. See our Privacy Policy for details.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PACTA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
PACTA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR LEGAL MATTER.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PACTA'S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE FEES PAID BY YOU IN THE THREE MONTHS PRECEDING THE CLAIM.
IN NO EVENT SHALL PACTA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU IN FULL.
You agree to indemnify, defend, and hold harmless Pacta LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) Customer Data; (c) your violation of these Terms; or (d) your violation of any third party's rights.
These Terms remain in effect while you use the Service. Either party may terminate at any time. Upon termination, your access to the Service will cease. Pacta will retain Customer Data for 30 days after termination, during which time you may request an export. After 30 days, Customer Data will be deleted.
Sections 3, 6, 9, 10, 11, 12, 13, and 15 survive termination.
These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall be resolved by binding arbitration in Marion County, Indiana, under the commercial arbitration rules of the American Arbitration Association, except that either party may seek injunctive relief in any court of competent jurisdiction.
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.
Questions about these Terms? Contact us at pacta@pactalegal.ai or write to:
Pacta LLC
c/o JPG Law
Indiana